IT Support Pricing & Managed Service Plans | InnovateShield

IT Support Pricing & Plans

At InnovateShield, we offer flexible pricing for IT support and managed services, tailored for startups, remote teams, and growing businesses. Our plans cover help desk support, cybersecurity, patching, device management, and more — all with transparent monthly rates and optional consultations.

Basic Plan
$100/user/month
  • Help Desk Support (Business Hours)
  • Basic Cybersecurity Protection
  • Software Updates and Patch Management
  • Limited Device Management
Choose Plan
Standard Plan
$150/user/month
  • All features in Basic Plan
  • Advanced Cybersecurity Measures
  • Data Backup and Recovery
  • Network Monitoring
  • Device Management
Choose Plan
Premium Plan
$250/user/month
  • All features in Standard Plan
  • Cloud Services Management
  • On-Site Support (Up to 3 visits/year)
  • IT Strategy Consulting
  • Device Management
  • Monthly Update Review
Choose Plan
Starter Plan
$200/month
  • Up to 2 Hours Support
  • Basic Cybersecurity Protection
  • Remote Assistance Only
Choose Plan
Consultation Services
Consultation – Direct
$160/hour
  • One-on-one direct consultation
  • Technical advice, strategy, and implementation guidance
  • Flexible scheduling via direct booking
Book Direct
Consultation via Upwork
$160/hour
  • Consultation through Upwork platform
  • Upwork payment protection
  • Ideal for existing Upwork clients
Book on Upwork
Frequently Asked Questions
What is included in the Basic Plan?
The Basic Plan includes Help Desk Support (Business Hours), Basic Cybersecurity Protection, Software Updates and Patch Management, and Limited Device Management.
Can I book consultations outside of the listed plans?
Yes, we offer direct consultation and Upwork-based options, both priced at $160/hour with flexible scheduling.
*Minimum monthly service commitment: $300. Additional support hours outside of included coverage will be billed separately. Project work, new setups, and migrations are quoted individually.
Terms and Conditions Apply